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Need some help? Please open a ticket with your template or technical questions using the form below and we’ll respond within 48 hours.
Frequently Asked Questions faqs
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First up, an exclusive link to your pre-installed template will land straight in your hands.
If you bought a Squarespace template, it’s just click away, and you'll be prompted to sign up or log in to your Squarespace account.
If you purchased a Showit template, you’ll get a pdf with instructions + your share code to install your template.
Within 24 hours, we’ll send you our website training tutorials. Learn how to jazz up your template with your own images, colors, and captivating copy.
Lights, camera, action! Tune into the tutorials, and you'll be customizing like a pro, adding your personal touch to the template. Let your creativity shine!
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Absolutely! Welcome to a world of simplicity. Our chosen colors and fonts are clean and versatile, ready for your personal touch. Swap them out effortlessly to match your unique style. Our step-by-step tutorials will guide you all the way to perfection!
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For now, our Squarespace templates are exclusively available for installation on a new Squarespace trial and sent via site permission within 24 hours.
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Go for it! Our site is designed to be versatile, suitable for immediate use or ready to be scaled up with your expertise. However, a friendly reminder: the support package included in this template won't cover assistance for third-party plugin integration and CSS snippets after they've been added. We're here to support you, but for those specific tweaks, you've got the reins!
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Your new template will require a Squarespace Business Hosting Plan. Please purchase this AFTER we’ve installed your new template to access your sweet 20% off discount code. Check out pricing options here
Some coding comfortability is required. Easy to follow tutorials will be provided.
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A little familiarity with custom CSS can come in handy. But don’t worry, we keep it to a minimum, only adding small touches of extra special pizazz to our templates. Rest assured, all our guides and tutorials are packed with helpful instructions to make working with CSS a breeze.
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Definitely! To maintain the same look and feel, we recommend duplicating the existing pages on your site. Once duplicated, you can easily remove any unnecessary sections and play around with the order and color themes to your heart's content.
But that's not all - you have complete freedom to unleash your creativity and create brand new pages from scratch if that's what you prefer. Your website, your rules!
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Clear and simple: 1 purchase = 1 website. If you intend to use this template for multiple projects, kindly purchase a copy for each client or project individually.
A quick heads-up: the images in this template are placeholders sourced from Pexels & Kaboompics. Remember to replace them with your own images to make your website truly unique and captivating.
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Absolutely! We value your desire to take your template to the next level. Before making a purchase, kindly reach out to us via our Support page. We'll be more than happy to engage in a discussion and explore the best ways to meet your specific needs and exceed your expectations. Let's make your website dreams a reality!
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Sorry! No refunds here. We do not offer refunds on our digital products due to their nature. Once purchased, they are non-refundable and cannot be returned.
However, we’re here to assist you in making the best choice. If you have any questions or hesitations, please take your time to reach out to us via email before making a purchase. We'll be glad to address any concerns and ensure you have the best experience with your chosen product.